My photo is too dark or black


If you are shooting inside, most of the time the ambient light is not sufficient, as our film’s sensibility is quite low (640 ASA for 600 and Image/Spectra film, 160 ASA for SX-70 film). 


Your Polaroid camera has an built-in photocell that will calculate the exposure time. At low light levels, always make sure to use a flash or rest the camera on a steady surface while shooting.

 The built-in flash on Polaroid cameras are usually only effective in a range of 1 to 2.5 meters (3.3 – 8.2 ft).

Make sure to shoot with your main light source behind or beside yourself and not directly into the light. If you are shooting with the flash, make sure that the lighten/darken wheel or slider of your camera is adjusted to the middle position.

Totally black images, however, are usually a defect of the camera. If the ejected picture is totally black, it can be due to following reasons:

  • defective camera: the camera shutter does not open because of an electronic or mechanical failure
  • flash failure: the flash does not fire or is not in the right position

In these cases you will need to have the camera repaired or replaced. 


Read more about how to get the most of Impossible film


If you need more information, please contact our customer service at and attach some scans or digital images of your pictures showing the issue. Please also specify the number on the back of the picture and your order ID if you have ordered on our online shop.

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